Terms and Conditions

Booking Terms and Conditions:

King’s Lynn Caravan and Camping Park is a family touring park catering for caravans, tents, trailer tents and motor homes. Our guests enjoyment and safety is paramount and therefore we ask you to read the following Terms and Conditions before making your booking.

We reserve the right to ask guests who contravene these terms and conditions or, who in any other way are behaving in a manner likely to cause distress or nuisancce to other visitors, to leave the park immediately. In these circumstances the holiday ceases and we shall not be liable for any extra cost incurred by you.

Booking conditions

Although all are welcome, We reserve the right to refuse any booking. Bookings can be made by phone or online.

The person who makes the booking is responsible for the booking and warrants that they are over 18 years of age and that their requirements are correct at the time of booking.

The Price of the Holiday

Once you have made your booking in full or paid a deposit of £25 per night, the price of the holiday will not be subject to any change unless you bring anything extra e.g. another adult. The balance of the price of your holiday must be paid upon arrival at the camping park.

Cancellation of the Holiday By You

You may cancel your holiday at any time, The £25 deposit is non refundable. For people who used the “Full payment booking form”, Cancellations made at least 14 days before the date of arrival will receive a refund minus the regular £25 deposit, Cancellations made after this date will not be eligible for a return of a deposit. A cancellation will be effective on the date it is received by us. Cancellations are prefered in writing, by letter or by email.

Change or cancellation of the Holiday by us

If we are unable to provide the booked holiday and have therefore had to cancel before the holiday it is due to start, you are entitled to a full refund of the money you have paid. Except where the cancellation or change arise from an unforeseeable or unusual occurrence outside our control as described in the next section, we will endeavour to arrange an alternative date for your stay. Unforseeable or unusual occurrences beyond our control.

Holiday Behaviour Standards and Termination

By making a booking with us you have entered a contract in which you undertake, on behalf of yourself and the people in your party (including children), to adopt the following standards of behaviour:

To act in a courteous and considerate manner towards us, our staff and other guests.
To supervise children properly so that they are not a nuisance or danger to themselves or others.
All personal belongings are left at owners risk
You further agree that you will not:

o Commit any criminal offence at the Park or undertake any criminal activity.

o Commit any acts of vandalism or nuisance.

o Keep or carry any firearm or any other weapon at the Park.

o Use unlawful drugs

o Create any undue noise or disturbance.

o Carry on any trade or business while on the Park.

Quiet hours are from 10:30pm until 7am. Please respect your fellow guests and keep noise to a minimum.

Health and Safety

We take the wellbeing and safety of our guests very seriously and we ask that you comply with the following:

The speed limit on the park is 5 mph.
All vehicles must conform to the Road Traffic Act and have current tax, MOT and insurance. The provisions of the Highway Code apply to the roads on the park.
No recreational vehicles can be used on the park. This includes motorised scooters.
No ball games near any caravan or tents etc. Please ask about playing on field 2. Strictly no kite flying except on field 2 if empty.

Please make yourself aware of the nearest fire point.

Dogs and other pets

If you bring your dog with you when you stay with us we ask that you:

Keep your dog on a short lead on the park at all times
Clean up after your dog
Do not leave your dog unattended at any time.

We reserve the right to require that the owner removes their dog, or any other pet from the park if it is a nuisance or danger to other guests.

General

Fires are not permitted. Ground level barbeques are only permitted if they are raised off the ground with bricks or other suitable materials. Please ask for bricks to support your barbeques etc.

Cutting or damaging trees and other vegetation is strictly prohibited and the natural conditions are not to be disturbed. This includes tying ropes to, or driving nails into trees.

Please note that should you extend your stay beyond the booked dates thereif space is available but there is no guarantee that the same pitch will be available.

It is regretted that no refunds can be given if guests depart prior to the end of the booked holiday, unless they do so as the result of the breach of some obligation on our part which would justify cancelling the holiday.

The information supplied to us upon booking will only be used for administrative purposes

Pitches

The size of your unit, including any tents and gazebos, must be stipulated at the time of booking to ensure that the allocated pitch is large enough. Should you subsequently alter your requirements we cannot guarantee to provide an appropriately sized pitch.

Please advise us if you are likely to arrive later than 10pm. If we have not heard from you 24 hours after your expected arrival we reserve the right to re-let your pitch.

We try and accommodate late departures and early arrivals where possible but this must be arranged with management.

All pitches are usually vacated by 12pm (unless agreed otherwise) on the day of your departure.

Bank-Holidays

All Bankholiday weekend bookings must be for a minimum of 3 nights from the Friday (or earlier).

If you have a problem please report it immediately to management so it can be dealt with.

The management reserve the right to refuse entry and any person not abiding by rules or creating a nuisance to other guests and will have to leave immediately.

We hope that you enjoy your stay. If you need any help, advice or have a problem, please do not hesitate to contact the park owners.